Online Security Center

Your online security is extremely important to us so we put together eight essential steps to protect yourself. You're welcome. 

1. Register for Mobile Card Fraud Alert Service
Our Mobile Card Fraud Alert Service automatically alerts you to most potentially fraudulent transactions on your Zions Bank® Visa® or MasterCard® credit or debit card, so you can react to fraud fast.

2. Use your Zions Bank Visa card with Apple Pay
If you have an iPhone® 6 or newer, iPad Air® 2 or iPad mini 3 with iOS8, use your Zions Bank Visa card with Apple Pay for an easier, more secure, and private way to pay.

3. Use Visa Checkout when shopping online
It stores your information behind multiple layers of security.

4. Use Zions® Bill Pay to help eliminate mail fraud
Stop fraudsters from stealing your personal information by directly receiving e-bills and paying them online.

5. Install IBM Security® Trusteer Rapport browser protection software
Trusteer Rapport helps you protect your browser from malware attacks and fraudulent web sites. Trusteer Rapport’s innovative technology picks up where conventional security software fails. Download it free today.

6. Opt out of traditional paper statements and receive only eDocuments (eStatements, eNotices, eTax documents)
No more paper documents sitting around in your mailbox waiting for you to retrieve them. Online documents are password-protected and encrypted on the secured Zions Bank® Online Banking platform.

7. Ensure you are on our authentic web site
When accessing your online bank account, follow the simple steps below to ensure you're on the authentic zionsbank.com web site and not a fake one set up by fraudsters.

8. Update your PC’s malware protection software
Strengthen your online security by keeping your protection software and your web browser up-to-date.

Ensure you're on the Authentic zionsbank.com Website

When accessing your online bank account, take these simple steps to ensure you are on the authentic zionsbank.com and protect yourself from imposter sites.
  1. Always access the Zions® online banking site by manually typing in the URL, https://www.zionsbank.com, or by using a preconfigured bookmark pointing to https://www.zionsbank.com. It's a good practice to avoid accessing your accounts by clicking on links on other web sites or in emails.
  2. Once you've accessed the online banking site, validate that the URL in the address bar is https://www.zionsbank.com.
  3. Look for your browser’s symbol indicating that you're on a secure site whose authenticity has been verified by an independent authority. For example, in Internet Explorer, a padlock image will appear to the right of the address line. You can view the details of the authenticity by clicking on the lock.

More Online Security tips

Help protect your account
Fraud Protection Library

ONLINE SECURITY FAQs

Several measures have been taken to help secure customer information over the Internet, including the use of individual usernames and passwords to authenticate users of Zions® Online Banking. Zions also uses SSL technology to help secure your personal information.

As an added security measure, we'll never use pop-ups to solicit personal information. If you encounter a pop-up from Zions Bank asking for personal information, please contact Zions Online Banking Support at 800-840-4999 (Mon. to Sat. from 7 a.m. to 8 p.m.  MT.).

There are many types of email fraud. An increasingly common type involves the use of phony emails ("phishing") that ask you to provide sensitive personal information that can be used for identity theft. It's difficult to detect a fraudulent email because the address of the sender appears to be genuine (such as support@zionsbank.com) as do the graphics and page designs. These emails will often request personal information by luring you into providing it on the spot (i.e., by replying to the email) or by including links to a site that tries to get you to disclose personal data.

The people trying to extract this information may use it to access your accounts and withdraw money or attempt to open new accounts using your information.

It's important not to rely on links provided in email messages to get to a web site. Open a new browser window and type in the full address for the site you're trying to visit. For example, type www.zionsbank.com into your browser. You can also tell that you're dealing with Zions Bank because we'll never send you an email asking for your passwords, credit card numbers or other sensitive information.

If you believe you responded to or received a fraudulent email, immediately contact Zions Online Banking Support at 800-840-4999 (Mon. to Sat. from 7 a.m. to 8 p.m. MT.).