Online Bill Pay
With Zions Bank® Online Bill Pay, pay whatever bills you have — from your mortgage to your babysitter. Setup is quick and simple, and before you know it, you'll be spending more time enjoying life and less time paying bills. And the best part, Bill Pay is included at no cost for all Zions Bank personal accounts.
online bill pay features and benefits
- Enjoy faster payment processing
- Enjoy control over when your bills are delivered
- Pay select payees the same day (Fee may apply. Available for select payees only.)
- Get eBills from many payees and the option to set up automatic payments
- Send an electronic payment to anyone in the US
- Receive an optional email confirmation each time a payment is sent
Zions gives you more available payees and more payees with electronic payment options along with an intuitive interface and easy-to-use navigation.
Pay Bills Online Today
- If you already have Online Banking, but not Bill Pay, simply log in to your Zions Bank Online Banking account and select "Bill Pay" to get started today
- If you don't have Online Banking or Bill Pay, enroll today
- If you're a business client, learn about Business Bill Pay
- If you still have questions, the Bill Pay FAQs shown below can help
eBills
With eBills, you can choose to receive actual copies of select merchant bills directly through Bill Pay. You no longer have to wait to receive your bills in the mail or log in to your biller’s site. eBills are available from hundreds of companies, including major utilities and retailers nationwide.
You also automatically receive temporary “trial eBill” service from certain payees. With “trial eBills” you can try out a payee’s eBills (while still receiving paper invoices) before deciding whether you want to enroll in paperless eBills from that payee.
Do I need to sign up with the merchant to receive eBills?
No, you can sign up for eBills for select merchants directly within Bill Pay. You also automatically receive temporary “trial eBill” service from certain payees. With “trial eBills” you can try out a payee’s eBills (while still receiving paper invoices) before deciding whether you want to enroll in paperless eBills from that payee.
Will I continue to receive paper statements from the merchant once I enroll in eBills?
There may be some overlap from the time you sign up for eBills and the time the merchant stops sending a paper statement via US mail. However, after signing up for the service, you will only receive that merchant’s statements through eBill. If you continue to receive paper statements, you’ll want to contact the merchant and request that it no longer send you paper statements.
Temporary "Trial eBill" Service
You also automatically receive temporary “trial eBill” service from certain payees. With “trial eBills” you can try out a payee’s eBills (while still receiving paper invoices) before deciding whether you want to enroll in paperless eBills from that payee.
How do I view and pay my eBills
Merchants offering eBills will appear in the Payment Center with a “Get Bill” icon to the left-hand side of the biller name. To pay an eBill, click on the icon and follow the on screen instructions to view and pay your eBill. You can instruct Bill Pay to pay that particular eBill or automatically pay all eBills that come from that biller.
online bill pay faqs
Add a biller, review pending payments, check bill reminders, view e-Bills and more from one easy-to-navigate payment center. You can also choose to view "Bill History" and "Manage Your Bills" — all using the tabs at the top of the Bill Pay screen.
For even more convenience and control over your finances, Bill Pay lets you select the date you want your biller to receive your payment funds.
Additionally, with e-Bills, you can elect to receive actual copies of your merchant bills directly through the Bill Pay. You don’t have to wait to receive bills in the mail or log in to your biller's site. e-Bills are available from hundreds of companies, including major utilities and retailers nationwide, so you can centralize paying bills in one place.
Also, you automatically receive temporary “trial e-Bill” service from certain payees. With “trial e-Bills,” try out a payee’s e-Bills (while still receiving paper invoices) before deciding whether to enroll in paperless e-Bills from that payee.
Anyone over 18 who has an eligible Zions Bank personal or business checking and or money market account can enroll for Online Banking with Bill Pay. The service isn’t available to minors unless the minor is using an account in the minor’s name with a parent or guardian as a co-signor or grantor.
Supported browsers include the current stable releases of Firefox, Chrome, Safari and Internet Explorer 9 and above. Internet Explorer 8 users may experience difficulties in printing or with some scroll screens. To resolve printing issues, it’s recommended that you use an alternative browser, such as Chrome or Firefox. Other functional uses of the Bill Pay service are not affected when using Internet Explorer 8.
There's no charge to enroll in Bill Pay and no monthly service fee. Business customers will be charged the fees set forth in the fee schedule included in or supplementing their business Online Banking agreement or deposit account agreement.
To expedite payments, certain fees apply, in addition to any fees for your Bill Pay service account. Please refer to the Interest and Service Fees PDF for more information about fees with personal accounts or the Interest and Service Fees for Non-Personal Internet Accounts PDF for more information on fees with business accounts.
With eBills, you can choose to receive actual copies of select merchant bills directly through Bill Pay. You no longer have to wait to receive your bills in the mail or log in to your biller’s site. eBills are available from hundreds of companies, including major utilities and retailers nationwide.
You also automatically receive temporary “trial eBill” service from certain payees. With “trial eBills” you can try out a payee’s eBills (while still receiving paper invoices) before deciding whether you want to enroll in paperless eBills from that payee.
No, you can sign up for eBills for select merchants directly within Bill Pay. You also automatically receive temporary “trial eBill” service from certain payees. With “trial eBills” you can try out a payee’s eBills (while still receiving paper invoices) before deciding whether you want to enroll in paperless eBills from that payee.
There may be some overlap from the time you sign up for eBills and the time the merchant stops sending a paper statement via US mail. However, after signing up for the service, you will only receive that merchant’s statements through eBill. If you continue to receive paper statements, you’ll want to contact the merchant and request that it no longer send you paper statements.
You also automatically receive temporary “trial eBill” service from certain payees. With “trial eBills” you can try out a payee’s eBills (while still receiving paper invoices) before deciding whether you want to enroll in paperless eBills from that payee.
Merchants offering eBills will appear in the Payment Center with a “Get Bill” icon to the left-hand side of the biller name. To pay an eBill, click on the icon and follow the on screen instructions to view and pay your eBill. You can instruct Bill Pay to pay that particular eBill or automatically pay all eBills that come from that biller.
You can set up “Reminders” on billers and have the option to receive email notifications when a bill is due, if a bill has not been paid by the due date, and when a payment has been sent. You can also view the status of recent payments in the Payment Center’s “Recent Payments” section and view payment history on the Bill Activity page.
Payments made through Bill Pay service are processed either electronically, by a “corporate check” that Zions Bank’s third-party service provider draws against its own account, or by a “laser draft” that the third-party service provider draws against your account with us.
Funds for an electronic payment are deducted from your account when the electronic payment processes. Funds for a corporate check payment are generally deducted from your account on the date you scheduled for your payment, (but can be deducted earlier if the check arrives and is deposited early). Funds for a laser draft payment are deducted from your account when the laser draft is presented to Zions Bank for payment.
When you’re scheduling a payment, the dynamic payment calendar lets you pick your first available pay date. For electronic payments, the first available pay date in most cases will show as the next business day. For check payments, the next available pay date will typically display two to five business days from the current date.
No. Within Online and Mobile Banking Bill Pay, only business days show as available pay dates. If you have a recurring payment that falls on a weekend or federal holiday that payment will automatically be adjusted to the closest previous business day.
For example, if your recurring payment is scheduled for Saturday, it will automatically be rescheduled for the Friday before.
You may change or cancel any payment that is in a “Pending” status up until payment processing begins at 2:00 pm MT. You can review your previously scheduled or pending payments in the “Pending Payments” box within the Payment Center. For other information regarding canceling payments or stopping payment, please refer to the Bill Pay Service Agreement.
Your primary account is defaulted to be your Bill Pay account. To add another Bill Pay funding account, call Customer Service at 800-840-4999. Eligible Checking and Money Market accounts can be added as additional funding accounts.