Vivid Rewards Card1
Vivid Rewards Card1
Cardholder Benefits
Travel
TRAVEL ACCIDENT INSURANCE2
Travel with accident protection
When you purchase your airline ticket with your Vivid Rewards card you can receive $500,000 of accidental death and dismemberment coverage. This coverage applies to more than air travel – it also can be in place when you have used your covered Vivid Rewards card to purchase your ticket for travel via other forms of eligible transportation, such as a ferry, cruise ship, train or bus.
Questions about coverage?
To ask a question or make a claim, please contact the Plan Administrator, cbsi, 550 Mamaroneck Ave., Harrison, NY 10528. You may also call 800-VISA-911 for questions regarding coverage.
NO FOREIGN TRANSACTION FEES
Some other banks charge a fee of up to 4 percent for transactions completed in a foreign currency. Your Vivid Rewards card comes with the added perk of no foreign transaction fees. With your new card, you can make overseas purchases without spending more in fees.
LOST LUGGAGE ASSISTANCE2
Lost luggage?
You're covered. When you use your covered Vivid Rewards card to purchase an airline or common carrier ticket, you can be eligible to receive reimbursement for your checked luggage or carry-on baggage and their contents in the event of theft or misdirection by the common carrier $3,000 per trip maximum; (if you live in New York, the maximum is $2,000 per bag). This coverage applies to travel by air, ferry, cruise ship, train or bus.
Easy claim process
Collect your documents (lost luggage report, dates of travel, etc.) and go to www.eclaimsline.com or call 800-757-1274 to file a claim or get your questions answered. If you are outside the U.S., you can call collect: 804-673-6496. Please note that notification to the Benefit Administrator must be made within 20 days from the date the luggage was lost or stolen.
Submit A Claim
AUTO RENTAL COLLISION DAMAGE WAIVER2
Count on built-in auto rental coverage
When you use your covered Vivid Rewards card to rent a vehicle, you’ll get built-in Auto Rental Coverage. You’re covered for physical damage, theft, reasonable and customary towing and loss-of-use charges. Decline the Collision Damage Waiver coverage offered by the rental agency and make sure your name is listed as the primary renter on the auto rental contract. Any additional drivers must also be listed on the auto rental agreement.
Easy claim process
Go to www.eclaimsline.com or call to talk to a Benefit Administrator at 800-348-8472 to initiate your claim. If you are outside the U.S., you can call collect: 804-673-1164. You must sign and return your claim form (or if you prefer, file online) within 90 days of the date of incident – you can supply any outstanding documentation afterwards.
Submit A Claim
VISA SIGNATURE HOTEL PRIVILEGES3
Access a premium collection of upgrades, complimentary food and beverage, and more when you travel
The Visa Signature Luxury Hotel Collection gives you access to a premium collection of benefits from over 900 of the world’s finest hotels, including brands like The Peninsula Hotels, Park Hyatt and Shangri-La. Enjoy an unparalleled experience with special amenities, discounts, room upgrades upon arrival and 3 p.m. checkout (when available)—plus, a $25 food or beverage credit and more.** And with access to your complimentary, 24/7 Visa Signature Concierge,* your stay is even easier. Simply call 800-953-7392 or go to visasignatureconcierge.com for assistance choosing a hotel, booking your room and more—even dinner reservations and event tickets. Get details at visasignaturehotels.com
Learn More
VISA SIGNATURE CONCIERGE SERVICE4
From flights and hotels to dinner reservations, event tickets and more—just call your 24/7 Visa Signature® Concierge
Enjoy special access to unforgettable experiences with your Vivid Rewards Visa Signature card—from fine wine and food events, luxury hotels and black car service to once-in-a-lifetime sporting events, shopping and more.
For more details, go to visa.com/signature
SILVERCAR WITH VISA SIGNATURE5
Get on your way in a luxurious Audi. Rent with award-winning Silvercar and save up to 15% courtesy of your Vivid Rewards Visa Signature card.
Book right from your smartphone and ride in style with a best-in-class Audi, every time. With Silvercar, you’ll enjoy unprecedented convenience—no lines, no paperwork and no hassles. Plus, tech-ready features like WiFi, GPS and SiriusXM Satellite Radio are free.
Look for Silvercar in 24 locations across 18 cities, including New York, Miami, Chicago, LA and more.
Start now. Experience car rental the way it should be. Visit silvercar.com/partners/vsignature and create a Silvercar account to redeem this offer online.
Disclosures
( 1 ) Credit card accounts are subject to credit approval. Certain terms, conditions, and restrictions apply. See the credit card application and disclosures for more details. Offers are available for new credit card accounts only and subject to change at any time.
( 2 ) Certain terms, conditions and exclusions apply. In order for coverage to apply, you must use your covered Vivid Rewards card to secure transactions. Please refer to your Guide to Benefits for further details.
( 3 ) Visa Signature Hotel Privileges is only available on Visa Signature Credit Cards. All applicants are considered for "Signature" status based on creditworthiness. In cases where one of the benefits is not available at a hotel, the hotel may provide a substitute benefit of equal value. Some hotels may provide one of the benefits as a standard feature of the room being booked. In those cases, the hotel may or may not provide a substitute benefit of equal value. Resort fees that cover any of the benefits are not reimbursable. Reservations must be booked either on a Visa Signature Luxury Hotel Collection website or through Visa Concierge for benefits to apply. Please consult the terms and conditions for each property.
( 4 ) Visa Signature Concierge is only available on Visa Signature Credit Cards. All applicants are considered for "Signature" status based on creditworthiness.
Vivid Rewards Visa Signature cardholders are responsible for the payment of any and all charges associated with any goods, services, reservations or bookings purchased or arranged by the Visa Signature Concierge on cardholders' behalf. Any such purchases or arrangements are solely between the cardholder and the respective merchant, and Visa is not a party to the transaction. All goods and services subject to availability. See full terms of service at visasignatureconcierge.com.
( 5 ) Visa Signature Hotel Privileges is only available on Visa Signature Credit Cards. All applicants are considered for “Signature” status based on creditworthiness. Offer valid for U.S. issued Signature Visa cards. Cardholders must validate card eligibility and register at silvercar.com/partners/vsignature to receive the up to 15% (with a guaranteed discount of 10%) discount on qualifying Silvercar rentals. To reserve within the Silvercar app, Cardholder must validate card eligibility and create a Silvercar account with card on file added. No blackout dates. Offer not valid with any other offer unless stated otherwise. Discount applies to base rental rate before surcharges and taxes. Your validated U.S. issued Visa Signature card must be used for the booking. A change to a different card will not receive the discount. Discount must be applied at the time of booking and may not be added before or after the time of rental. Visa Terms & Conditions Offer subject to change, and is based on the individual merchant's terms and conditions. Void where prohibited or restricted by law. Any taxes are the sole responsibility of the purchaser.