What are the differences between Online Banking and PC Banking?
In general, Online Banking uses a web browser to create a secure connection between your computer and the Zions Bank® website. The Internet gives you access to your banking transactions, as well as the ability to pay bills, apply for loans online, etc.
PC banking uses a Personal Financial Management (PFM) software package such as Quicken® or QuickBooks®. With your PFM software, you can access your Zions Bank account and download banking information into your software's check register as well as pay bills.
How do I enroll in Online Banking?
Personal account holders can contact Online Banking at 800-840-4999 to enroll for the service.
Business customers need to visit a local office of Zions Bank and fill out the Business Online Account Access Agreement, which must be witnessed by a Financial Center employee.
How often does the Online Banking system update?
Zions® Online Banking system updates once per business day, usually prior to 9:00 a.m. MT
What does Online Banking cost?
Online Banking and Bill Pay are both included at no cost for all non-business accounts.
For business customers, access to your accounts (ability to view balances, transactions and transfer funds) is provided at no cost. And optional Bill Payment includes up to 25 bills each month at no cost with bills over 25 for a charge of $0.50 each.
How do I find out my password if I've forgotten it?
Contact Online Banking at 800-840-4999 to request a temporary password, or reset it online. You will need your ATM/Visa® debit card and the last four digits of your Social Security Number to reset your password online.
How do I add additional accounts to Online Banking?
For personal accounts, you can send us a secure message once you've logged into your online banking account or contact an online banking representative at 800-840-4999 (Mon – Sat from 8 a.m. – 8 p.m. MT) to request linking of active accounts that do not currently appear on the Internet.
For business accounts, go to the Preferences tab and make sure all your accounts are entitled correctly. If they are, please contact an online banking representative at 800-840-4999 (Mon – Sat from 8 a.m. – 8 p.m. MT) to request to link active accounts that don't currently appear on the Internet.
How do I change my email address?
After signing on to Online Banking, select the option labeled "Prefs" then "Edit Contact Information." Make the desired changes to the email address field.
Note: This will not change your MyAlerts email notifications if you are receiving them.
To change a MyAlerts address see the MyAlerts FAQ.
Still haven't found the answer to your question?
You can contact a Zions Bank® representative by email or by phone (Mon.to Sat. from 8 a.m. to 8 p.m. MT). For general customer service inquiries about bank products, please call 800-789-8800.
For specific Online Banking inquiries, call 800-840-4999.