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Zions Bank, as part of Zions Bancorporation, Earns Top Honors in Nationwide Survey

Business owner opinions help bank earn 16 Greenwich Excellence Awards.

Zions Bank Feb 14, 2018

Zions Bank, as part of Zions Bancorporation, is pleased to announce that it has received 16 Greenwich Excellence Awards for the year ended 2017. These awards are based on more than 30,000 market research interviews with businesses nationwide evaluating over 600 banks.

Since the Awards’ inception in 2009, only three other U.S. banks have consistently received as many Greenwich Excellence Awards as Zions Bancorporation. Additionally, Zions has been recognized with middle market awards in Overall Client Satisfaction and Cash Management Overall Satisfaction every year since 2009.

“We are honored to have been recognized once again by these awards for what we believe are some of the best products and services available in the industry,” said Harris Simmons, chairman and CEO. “It is a testament to our commitment to our customers that we were recognized for overall customer satisfaction in both middle market and small business banking. This recognition is a tribute to our commercial bankers, who are considered by their clients to be the best in the industry.”

“It is also gratifying that we received distinction in virtually every middle market cash management category, showcasing the high value that our customers have consistently placed in these products and our treasury management professionals,” Simmons said. “Combined, these awards demonstrate the dedication of our bankers to providing the highest quality products and exceptional customer service day after day, year after year.”

Zions received awards in the following categories:

Middle Market ($10-$500 million in annual sales)

  • Overall Satisfaction
  • Overall Satisfaction with Relationship Manager
  • Proactively Provides Advice
  • Industry Expertise
  • Overall Client Satisfaction – West
  • Proactively Provides Advice – West

Cash Management

  • Cash Management - Overall Satisfaction
  • Cash Management - Overall Satisfaction with Cash Management Specialist
  • Cash Management - Accuracy of Operations
  • Cash Management - Product Capabilities
  • Cash Management - Customer Service
  • Cash Management - Online Banking Functionality
  • Cash Management - Overall Digital Experience
  • Cash Management - Client Satisfaction – West
  • Cash Management - Overall Digital Experience – West

Small Business ($1-$10 million in annual sales)

  • Overall Satisfaction - West

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