With Zions Bank® Business Mobile Banking, manage your business finances on your mobile phone. View account balances, transfer funds, look up transactions and find . Also schedule and pay bills, cancel payments and review activity in between meetings or while traveling.
Easy-to-use and simple-to-download mobile business banking
Important Details
The Mobile Business Banking app gives your business anytime access to manage its accounts, while helping you keep transactions more secure.
Zions Bank Mobile Banking is fully compatible with phones running current OS versions of Android and iOS3 and is available in the following app stores:
- iPhone®
- Android® (now with a new refreshed look)
Use any web-enabled device to access Zions Mobile Banking directly at m.zionsbank.com.
Need Help?
For additional questions, please contact Zions Online Banking at 800-840-8000. In order to enroll in Mobile Business Banking you need:
- Active deposit or loan accounts
- Zions Online Banking ID
- Company ID
- Challenge question answer
- Valid US phone number
Learn about Mobile Banking for your personal accounts.
General Questions
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What are Zions Bank® Mobile Banking and Zions Bank Business Mobile Banking?
Zions Bank Mobile Banking and Zions Bank Business Mobile Banking provide anytime access to your eligible Zions Bank account(s) from select mobile phones and devices. Simply take your banking with you whenever and wherever you are. With Zions Bank Mobile Banking and Zions Bank Business Mobile Banking, you can:
- View account balances
- Search recent account activity
- Transfer funds between eligible accounts
- Pay bills to existing payees
- Find Zions Bank
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How do I sign up for Zions Bank Mobile Banking or Zions Bank Business Mobile Banking?
Download and launch the mobile application. Or visit m.zionsbank.com from your mobile web browser. When prompted, enter your Online Banking Login ID or Business Online Banking Company ID-Login ID and your password. The first time you sign in, you’ll be required to accept the Mobile Banking Service Agreement. You may also be prompted to enter your mobile phone number. If you have any questions, please contact a Zions Bank Customer Service Representative at 800-840-4999 Monday—Saturday 8 a.m.—8 p.m. MT.
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What’s the difference between a mobile application and a mobile web browser?
With mobile web browser, you use the web browser from your mobile phone to access your Zions Bank account information. Mobile applications can be downloaded to your mobile phone or device. These applications provide an experience optimized for iPad®, iPhone®, iPod® Touch and Android™ devices.
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What is needed to use Zions Bank Mobile Banking or Zions Bank Business Mobile Banking?
You’ll need a Zions Bank account that’s enrolled in Online Banking or Business Online Banking and a mobile device that can access the Internet or download applications.
To use Zions Bank Business Mobile Banking*, you must be a Company System Administrator (CSA) within Business Online Banking.
*Must be enrolled in Online Banking to use Mobile Banking. Message or data rates from your wireless provider may apply.
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Which wireless carriers are currently supported?
Zions Bank Mobile Banking currently supports major US wireless phone carriers, including AT&T™, Sprint™, T-Mobile® and Verizon®.
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Do I need a data plan?
A data plan is strongly recommended because data usage charges by your carrier can become expensive without a plan. Please check with your wireless carrier for more information.
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Is there a charge to use the Zions Bank Mobile Banking service or Zions Bank Business Mobile Banking?
No. There’s currently no charge for the Zions Bank Mobile Banking or Zions Bank Business Mobile Banking service; however, ordinary bank fees under other agreements still apply (i.e., funds transfer that results in an overdraft charge). Also, your wireless phone carrier may have data or messaging charges. Check with your wireless phone carrier for more information.
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Do I have to enroll each mobile phone or device that I want to use with Zions Bank Mobile Banking or Zions Bank Business Mobile Banking?
Yes. Enrollment is a one-time process for each mobile phone or device you want to use to access Zions Bank Mobile Banking or Zions Bank Business Mobile Banking.
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How many users can enroll in Zions Bank Mobile Banking or Zions Bank Business Mobile Banking on a single mobile phone or device?
Each mobile phone or device supports one user enrolling in Zions Bank Mobile Banking or Zions Bank Business Mobile Banking.
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What if I suspect that my mobile device may have been used to make an unauthorized transfer from my Zions Bank account?
Immediately call Zions Bank Customer Service at 800-840-4999 Monday—Saturday 7 a.m.mdash;8 p.m. MT to report the unauthorized transfer as soon as you discover or suspect it. The agreements and rules that govern suspected or actual unauthorized transfers through Online Banking or Business Online Banking, such as deadlines to report unauthorized transactions, also apply to transfers made through Zions Bank Mobile Banking or Zions Bank Business Mobile Banking via use of a mobile phone or device. Please see your Online Banking Agreement or Business Online Banking Agreement, your Deposit Account Agreement, and your account statements for further information. Also see any agreements governing the specific affected account (i.e., credit card agreements). Where applicable, those documents include information regarding special rights of consumers, such as those in cases of unauthorized transfers from consumer deposit accounts under Regulation E and/or consumer credit accounts under Regulation Z.
Mobile Web
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What is mobile web?
Mobile web is using the web browser from your mobile device to access Zions Bank Mobile Banking or Zions Bank Business Mobile Banking. Type m.zionsbank.com from your mobile web browser to access Zions Bank Mobile Banking. To access Zions Bank Business Mobile Banking, type m.zionsbank.com/biz from your mobile web browser.
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Is there a cost to use the mobile web?
No. There's no charge by Zions Bank for using mobile web; however, ordinary bank fees under other agreements still apply (i.e., funds transfer that results in an overdraft charge). Also, your wireless phone carrier may impose data or messaging charges. Contact your mobile services provider for any charge that may apply to web browser usage on your mobile phone or device.
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How do I access Zions Bank Mobile Banking from my mobile phone or device browser?
Enter m.zionsbank.com into the web browser on your mobile phone or device. To access Zions Bank Business Mobile Banking, enter m.zionsbank.com/biz.
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How do I get an optimized mobile web experience?
The following three steps are recommended for an optimal web experience:
- Ensure your mobile phone or device browser has cookies enabled.
- Enable style sheets on your browser. Style sheets are used on web pages to define the design and layout of the page.
- Bookmark your Mobile Banking web site (m.zionsbank.com or m.zionsbank.com/biz).
Generally, these settings are found in the web browser settings menu on your mobile phone or device. Refer to the user guide that came with your mobile phone or device for more information.
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Is mobile web banking supported on my mobile phone or device?
Mobile web banking is available on most mobile phone or devices that have the capability to browse the Internet and support cookies. Refer to the user guide that came with your mobile phone or device for more information.
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How do I add a Zions Bank Web Clip icon to the Home screen of my iPhone?
To add the Zions Bank Web Clip icon to the Home screen of your iPhone:
- Upgrade to the latest version of iPhone software (available through iTunes).
- Visit m.zionsbank.com through your iPhone browser, touch the "+" symbol and select the option for Add to Home Screen.
Mobile Banking and Business Mobile Banking Applications
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What are mobile applications and how do they compare to mobile web?
With mobile web, you use the web browser from your mobile phone or device to access Zions Bank Mobile Banking or Zions Bank Mobile Business Banking. Mobile applications, on the other hand, can be downloaded directly to your mobile phone or device. These applications provide an experience optimized for iPad®, iPhone®, iPod® Touch and Android™ devices.
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Where do I access and download the mobile application for iPad and iPhone?
The Zions Bank Mobile Banking and Zions Bank Mobile Business Banking iPad and iPhone applications can be downloaded for free from the iTunes® App Store using your mobile phone or device.
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Where do I access and download the mobile application for an Android device?
The Zions Bank Mobile Banking and Zions Bank Business Mobile Banking Android applications can be downloaded for free from the Android Market on Google Play using your mobile phone or device.
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Are the Zions Bank Mobile Banking application and Zions Bank Mobile Business Banking application supported on my mobile phone or device?
The downloadable application is available for iPad and most smartphones, including iPhone, iPod Touch and Android devices. Enter m.zionsbank.com or m.zionsbank.com/biz for Business online Banking into the web browser on your mobile phone or device. If a downloadable application is supported for your mobile phone or device, a link to download the application will appear.
Support for BlackBerry® devices was discontinued on March 19, 2014.
You can continue to use Zions Bank Mobile Banking on your Blackberry device by accessing the newly designed and enhanced web browsers service starting March 20, 2014.
To access the service, go to m.zionsbank.com on or after March 20. For businesses, go to m.zionsbank.com/biz. Use your current login ID and password to log in. Note, you may be required to update your BlackBerry’s operating system (OS) to gain access to the mobile banking browser service—earlier versions of the BlackBerry OS aren’t compatible with the newer version of the Mobile Banking browser service.
For more information, contact a Customer Service representative at 800-840-4999.
Troubleshooting
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What do I do if I get a new mobile phone or device?
If you get a new mobile phone or device, log in to Zions Bank Online Banking or Zions Bank Business Online Banking and choose “Mobile Banking” from the Services tab. From here you can update your mobile phone or device profile from the Mobile Banking* Management page. We recommend you remove your old mobile phone or device and re-enroll your new mobile phone or device.
* Must be enrolled in online banking to use mobile banking. Message or data rates from your wireless provider may apply.
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What happens if I change mobile phone numbers?
If you change your mobile phone number, log in to Zions Bank Online Banking or Zions Bank Business Online Banking, and then choose “Mobile Banking” from the Services tab. From here you can update your mobile phone or device profile from the Mobile Banking* Management page. We recommend you remove your old mobile phone or device and re-enroll your new mobile phone or device.
* Must be enrolled in online banking to use mobile banking. Message or data rates from your wireless provider may apply.
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What happens if I change mobile phone carriers?
If you change mobile phone carriers, be sure to return to Zions Bank Online Banking or Zions Bank Business Online Banking and update your mobile phone or device profile in the Mobile Banking Management page. We recommend you remove your old mobile phone or device and re-enroll your new mobile phone or device.
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What happens if my Zions Bank Mobile Banking Application or Zions Bank Business Mobile Banking Application is deleted from my phone?
Simply download and install the Zions Bank Mobile Banking Application or Zions Bank Business Mobile Banking Application again. You won’t likely need to re-enoll, simply log in once the app is on your phone again. See question 27 for more details.
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Can I access Zions Bank Mobile Banking or Zions Bank Business Mobile Banking from a web browser and downloadable application on the same mobile phone or device?
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I enrolled in Mobile Banking on my mobile phone or device’s browser. Why am I being asked to enroll again?
During enrollment, a "cookie" is stored on the web browser of your mobile phone or device. This cookie allows the Zions Bank Mobile Banking system or Zions Bank Business Mobile Banking system to remember that you enrolled. Since the cookie is visible only by the Zions Bank Mobile Banking or Zions Bank Business Mobile Banking system, and doesn’t contain personal information, some mobile phones or devices may require you to enable cookies or periodically erase them—which will require you to re-enroll. If you are asked to re-enroll, check your mobile phone or device settings to ensure that cookies are enabled. If cookies are enabled and the situation persists, please contact your mobile network carrier for cookie support information on your mobile phone or device.
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What if my mobile phone or device is lost or stolen?
Immediately, log in to Zions Bank Online Banking or Zions Bank Business Online Banking, choose “Mobile Banking” from the Services tab and remove your mobile phone or device from the Mobile Banking* Management page. For additional assistance contact Zions Bank Customer Service at 800-840-4999 Monday—Saturday 8 a.m.—8 p.m. MT. If you later find your mobile phone or device, you can re-enroll that same mobile number.
* Must be enrolled in online banking to use mobile banking. Message or data rates from your wireless provider may apply.
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How do I delete the Zions Bank Mobile Banking application or Zions Bank Business Online Banking application from my mobile phone or device?
To delete the application from your mobile phone or device, follow the instructions below. Refer to the user guide that came with your mobile phone or device for more information or contact your mobile phone or device manufacturer or authorized dealer.
iPad or iPhone
- Press and hold any application icon until all icons begin to wiggle.
- Tap the little “x” in the upper-left corner of the application you want to delete. A dialog box appears, informing you that deleting this app will also delete all its data.
- Tap the Delete button.
Android
- Open the Google Android Menu.
- Go to the Settings icon and select Applications.
- Click on Manage.
- You’ll see a list of installed applications.
- Select the application you want to uninstall and click the Uninstall button.
