GETTING STARTED
We provide a wide range of commercial banking services. The Treasury Management Knowledge Center expands on the features and customizable options available to you. Choose from a variety of learning paths that will guide you through using our solutions.
- Watch Brief Tutorials
- Join Online Training Sessions
- Access Quick Reference Guides
We invite you to explore the Knowledge Center and learn at your own pace.
ONLINE TRAINING SESSIONS
Join us for instructor-led online training. We cover topics that include our commercial online banking solutions, electronic disbursements and fraud prevention services. Click to register for any of these upcoming training sessions:
TREASURY INTERNET BANKING
Learn how our commercial online banking solution provides access to your banking information, payment solutions and reports.
Information Reporting and Transfers
Learn about system preferences, information reporting, account transfers and stop payments.
Dashboard
Manage tasks, view account balances, initiate account transfers and see foreign exchange rates.
Set Startup Screen
Configure the first screen you see when you log in to display what is most important to you.
Account Preferences
Set your Account Preferences to display nicknames you choose.
Information Reporting
View account activity features and custom reporting capabilities.
Transaction Search
Search for transactions across multiple accounts and perform research.
Exports
Use data to help simplify reconciliation, export files and view history.
Statements
Access up to 18 months of account statements.
Special Reports
Retrieve recent and historical special reports with enriched account information.
Account Transfers
Initiate transfers between accounts.
Stop Payments
Create and manage check stop payment requests.
Managing Alerts
Manage alert settings and monitor specific account activity with customized notifications.
Payments
Learn about Automated Clearing House (ACH), Bill Pay and Wire transactions.
ACH Payments
Create ACH templates, originate and approve transactions and review payment reporting options.
International ACH
Initiate electronic transactions to pay for goods and services abroad.
U.S. Wires
Create and approve U.S. wire payments using templates and the wire template group features.
International Wires
Send funds to individuals, vendors or businesses abroad.
Managing Payments
Manage payments using various options including the Payment and Template Centers.
Recipients
Add new recipients to the Master Recipient List and administer recipients using the Manage Master List feature.
Payment Imports
Initiate ACH and wire payments using data downloaded from an accounting software or other system in formats such as CSV, Excel or NACHA.
ACH File Upload
Use the Upload Dashboard to upload ACH files to the bank.
Managing Standard and Preferred Banks
Use the standard and preferred bank list to streamline the creation of ACH and wire payments.
Bill Pay Overview
Learn about the features and benefits of bill pay.
Bill Pay - Making Payments
Learn how to add bills, pay bills, and manage groups in bill pay.
User Administration
Learn how to manage users in Treasury Internet Banking
User Maintenance
Control access to accounts and services using the User Administration feature.
User Reports
Monitor system activity and user access with the User Activity, User Audit, and User Setup reports.
Remote Deposit Capture
Learn more about our Remote Deposit Capture solutions.
Business Remote Deposit Capture
See how easy it is to scan and deposit checks using Business Remote Deposit Capture.
Treasury Remote Deposit Capture
Learn the key features and robust reporting capabilities using Treasury Remote Deposit Capture.
Setting Up Your Scanner on Business Remote Deposit Capture
Walk through the simple steps to install a scanner and get started using Business Remote Deposit Capture.
Setting Up Your Scanner on Treasury Remote Deposit Capture
Walk through simple steps to install a scanner and get started with Treasury Remote Deposit Capture.
iOS Mobile Remote Deposit Capture
Learn more about mobile Remote Deposit Capture for iOS.
Android Mobile Remote Deposit Capture
Learn more about mobile Remote Deposit Capture for Android.
User Administration
Manage users in the Remote Capture system.
Positive Pay
Check Positive Pay
Learn more about using Check Positive Pay to protect your business from check fraud.
Issued Items
Learn how to input issued checks into the system.
Check Exceptions
Review and decision check exceptions clearing your account from the prior business day.
Reports
View reports with specific details on checks clearing the system.
ACH Positive Pay
Learn more about using ACH Positive Pay to protect your business from ACH fraud.
ACH Filters
Create filters for any ACH items posting to your account.
ACH Exceptions
Review and decision ACH exceptions clearing your account.
ACH Reports
View reports with specific details on ACH items clearing the system.
User Administration and Preferences
Learn how to manage users and set preferences in Positive Pay.
User Management
Manage users while maintaining controls and functionality.
Alerts
Set up alerts for items that need to be decisioned before the cut off time.
Fraud Prevention and Education
Learn more about establishing fraud prevention strategies for your business.
What is Business Email Compromise?
Learn what Business Email Compromise is, the impact to your business and best practices to prevent it.
CEO and SMS Text Fraud
See how you can catch fraudsters impersonating your CEO by email or text to try to trick you into sending them money.
HR Fraud
See how fraudsters impersonate Human Resources as a fraud tactic and learn what you can do to stop them.
Invoice Fraud – Invoice Modification
Identify invoice fraud and spot modifications to avoid sending payments to the wrong recipient.
Invoice Fraud – Supplier Swindle
Look for changes to a supplier’s payment instructions and verify payments before they are sent.
Invoice Fraud – The Bogus Invoice
Validate invoices received to ensure they are authorized for payment before initiating any transactions.