Collections and receivables

what are your business goals?

  • To make check deposits from the convenience of your office and avoid trips to the bank?
  • To shorten your collections and receivables cycle and positively impact cash flow?
  • To let customers pay for goods or services with a credit card?
  • To save time by automating the collection of incoming receipts?

Whatever your business goal, Zions Bank® has an accounts receivable financing solution to improve your collections process, including the options below.

ach origination

What is ACH Origination? Automated Clearing House (ACH) Origination[cite::570::cite] lets you initiate electronic transactions through the NACHA network and collect ACH payments from your customers’ accounts to deposit in to your own.

Download Service Reference Guide.

Features and Benefits

  • Improves cash flow and simplifies cash-flow forecasting
  • Eliminates mail and check processing float by automatically collecting ACH payments
  • Cuts down on manual operations by reducing time spent tracking and collecting payments
  • Lowers risk by accelerating return item information
  • Monitor daily ACH activity and transfer ACH files online through the Anytime Gateway® service
  • Same-Day ACH settlement capability gives businesses an option to send and receive payments faster

Need Help Finding the Right Solutions for Your Business?

Whether you need help getting started with ACH origination or other business financial services, Zions Bank is here to help. To speak to a banker to enroll in a new service, call 866-299-3334 or complete the form at the bottom of the page. For help with an existing service, contact our Customer Support at 800-726-7503.

For more information on ACH origination, view the ACH Collections product sheet.

Want to learn more about ACH disbursements? Visit the Disbursements page.

Anytime Deposits®

Scan and electronically deposit checks online using a basic PC with Internet connectivity and a certified scanner available through Zions Bank.

What You Can Do with Anytime Deposits[cite::2150::cite]

  • Scan and deposit checks online
  • Have checks clear the same or next business day
  • Make scan check deposits after traditional banking hours and on weekends
  • Reduce research time with stored digital images
  • Consolidate regional or nationwide deposits to a single account
  • Help reduce fraud risk by accelerating check clearing
  • Export data and image files in multiple formats
  • Eliminate manual deposit preparation time

Questions About Anytime Deposits?

Get more information on how scanning and depositing checks online with Anytime Deposits can help your business. To speak to a banker to enroll in a new service, call 866-299-3334 or complete the form. For help with an existing service, contact our Customer Support at 800-726-7503.

For other details, refer to our Anytime Deposits product sheet, or learn more about other Treasury Management solutions with Anytime Gateway from Zions Bank.

Merchant Account Services

Accept credit card payments and receive timely, automatic credit directly into your deposit account.

Get a Merchant Services account with First Data Merchant Services LLC that can help increase sales by accepting Visa®, Mastercard®, Discover®, American Express®, Diners Club® and JCB cards. In addition, merchants can benefit from the business management tools designed to streamline operations and/or grow the business.

Merchant Services from First Data offers:

  • Competitive merchant payment processing rates
  • Retail, phone, Internet and e-commerce solutions
  • Mobile devices that are compatible with a smartphone or tablet for accepting payments on the go
  • EMV® ready
  • Low equipment investment
  • Web-based reporting tools
  • Help Desk support 24/7 x 365 through First Data
  • A dedicated Merchant Account Services team that provides custom payment processing options
  • Check verification to help reduce risk

Have You heard about emv®

EMV, or EuroPay, MasterCard and Visa, is the global standard for card present payment processing technology.

What You Need to Know About EMV
EMV FAQs for Merchants

Discover More Accounts Receivable Financing Solutions

Learn about other services for collections and receivables offered by Zions Bank, including ACH Origination and Anytime Deposits® by speaking with a payment and technology advisor. Simply call 888-224-5259 or fill out the form at the bottom of the page.

All trademarks, service marks and trade names referenced in this material are the property of their respective owners. Merchant Services products and services are provided by First Data Merchant Services LLC and not by Zions Bank, a division of ZB, N.A.

EMV® is a registered trademark or trademark of EMVCo LLC in the United States and other countries. www.emvco.com.

lockbox

Use a Retail, Image or e-Lockbox[cite::2180::cite] to improve your receivables collection and posting processes.

eLOCKBOX

Consolidate payments from various bill payment services into one electronic data file you can use to automatically update your customers’ accounts. An ACH credit for the consolidated total is made to your Zions Bank account daily, Monday thru Saturday. Download product sheet.

Image Lockbox

By outsourcing your accounts receivable processing to Zions Bank, your business reduces collection float, accelerates remittance procedures and simplifies accounts receivable processing. Download product sheet.

Retail Lockbox

Expedite receivables collection and posting processes with retail lockbox. Ideal for companies that receive low-dollar/high-volume payments. Download product sheet.

Agreements apply. Fees may apply. Speak with a Business Payment and Technology Advisor for details.

How EMV Can Help You Avoid Counterfeit Transaction Liability

What is EMV[cite::6006::cite]® ?

EMV (short for ”EuroPay, Mastercard, and Visa”), is a credit and debit card security system.

EMV utilizes a microchip embedded in the credit or debit card to enhance security. The chip generates unique data for each new transaction to verify card authenticity. This combined with a PIN or signature, provides greater security and reduces fraud risk.

EMV has been used in Europe for years. And the US Card Associations have taken steps toward making EMV their standard card payment type. This switch to EMV requires financial institutions, payment networks, card issuers, payment processors and businesses to make substantial changes.

How does EMV[cite::6006::cite] affect my business?

Some businesses may need to upgrade to newer point-of-sale equipment that supports EMV technology. Merchants who don’t support EMV acceptance by specific deadlines may be fined for certain kinds of counterfeit card transactions currently absorbed by card issuers.

Please note, you’ll be notified of any actions needed for the EMV transition.

New liability rules take effect:

  • October 2015 for card-present point-of-sale (POS) transactions.
  • October 2020 for automated fuel dispenser merchants or pay-at-the pump card readers.

Zions Bank can help prepare your business for this transition. If you have any questions, please contact the Zions Bank Business Payments and Technology team at 866-299-3334 or complete the form at the bottom of the page.

 

chip technology faqs for merchants

  • EMV, or EuroPay, Mastercard, and Visa, is the global standard for card present payment processing technology — and it’s coming to the US.
  • EMV uses an embedded chip in the card that holds the same cardholder information that’s stored on the magnetic stripe and more.
  • This “smart card” technology provides an additional form of card authentication for the transaction — providing better validation of the legitimacy of the payment type being used and helping reduce the use of counterfeit payment cards at retail points of sale.
  • The EMV chip helps protect you from card present counterfeit transactions, but not those made with a lost or stolen card. You’ll still need to ensure you verify the identity of the person presenting the card for payment.

EMV-enabled cards, or smart cards, have an embedded secured microprocessor chip that stores cardholder data and creates a unique value for each processing transaction. Smart cards come in three forms:

  • Contact Cards are inserted into a card reader for transaction authentication and must stay in the terminal for the duration of the transaction, which ends when the receipt is printed.
  • Contactless Cards (aka “Tap-and-Go” cards) use a radio frequency and a nearby (within a few inches) contactless–capable reader for transaction authentication.
  • Dual Interface Cards combine contact and contactless technology and use dual interface terminals for transaction authentication.
  • EMV technology contains advanced security features that can help reduce card present counterfeit fraud.
  • It can offer consumers more convenience and instill greater confidence at the point of sale (POS).
  • The Visa and Mastercard liability shift occured in October 2015 for retail and will occur in October 2020 for petroleum, pay-at-the pump businesses, but you may avoid the financial liability associated with counterfeit card transactions by being EMV ready.
  • EMV is the best existing technology in use today to authenticate cards and cardholders ensuring that a card is not a counterfeit or “cloned” card. The embedded chip generates a one-time value to make each transaction unique — known as dynamic authentication.
  • Magnetic stripe data is static; the data is the same each time the card is used at all terminals and is easily “cloned.”
  • Customers who are unfamiliar with chip-based cards will need to be trained on how to insert or tap their cards in or over the device.
  • Employees will need to understand these new procedures in order to help customers and to explain the security benefits as customers ask questions.

In October 2015 the financial liability shifted from card issuers to retail merchants for counterfeit fraud card present transactions. In October 2020 the financial liability will shift for petroleum pay-at-the-pump merchants, if only the magnetic stripe authentication is used when the card is EMV capable.

Yes. Chip cards will have the embedded microchip and the magnetic stripe. However, you’re subject to the liability shift for card present counterfeit fraud transactions.

An EMV-enabled terminal will have a slot where the smart card can be inserted, a contactless radio frequency reader or both. Ask your bank representative if your terminal is EMV ready.

Dual interface terminals are able to process chip transactions from various payment products including contact or contactless chip cards, mobile devices and wallets and magnetic stripe cards.

There are two components, the terminal device and the application it uses to read the card. EMV certified terminals have the ability to communicate with the chip card via contact or contactless. The application drives the device, allowing it to authenticate the chip card and cardholder, as well as authorize the transaction either online with a PIN or offline with the chip.

Yes. Some terminals can be upgraded to fully support EMV transactions with only a peripheral device versus needing a new terminal. Zions Bank will provide additional information on what you may need to be EMV capable as it is available.

Not at this time. The card brands have not announced any new interchange categories for EMV card acceptance, so the transactions will qualify at the current rates.

Yes. You'll need to download a new application to read smart cards on EMV capable terminals.

As EMV technology is adopted in the card space, it’s expected that fraud will also shift to the least secure channels, including CNP. From an online fraud perspective, it’s important that CNP businesses be prepared for this anticipated shift. Strategy is key, and it’s essential that you take the extra measures to know good customers and good customer behavior beyond just Address Verification Service (AVS) and Card Validation Values (CVV). 

With EMV, the Associations will have new chargeback codes. For Visa, a 62 code is for a Counterfeit Transaction dispute and an 81 code for Fraud, Card Present. Mastercard also has two codes. For Counterfeit Fraud, you will see a 4870 code, but a never-received-as-issued (NRI) fraud dispute will be a 4871 code.

While there are a few virtual terminal card readers on the market, manufacturers continue to develop “future-proof” EMV-enabled devices. As the liability shift date approaches, Zions Bank will provide more information as it becomes available.

The EMV liability shift affects all card present transactions. So, there is no distinction made if you accept cards using a smart phone or tablet.

There are no unique EMV requirements for cash back transactions. However, the same liability shift applies like all other card present transactions.

The card brands vary on their requirements, but to be fully prepared, you will want an EMV device that can process chip and signature, chip and PIN, and contactless payments.

Talk to your Zions Bank representative and begin assessing what a chip card payment migration plan would look like for upgrading or replacing all consumer facing POS devices.

  1. Do your research in advance. As equipment upgrades have the potential to be both costly and time-consuming, it’s best to get started early. Figure out how much it’s going to cost, how long it’s going to take and plan accordingly. Also, when planning how to update your systems to support this change, take a look at the cost versus benefits of EMV.
  2. Training and product awareness at both the business and employee level is crucial to a successful implementation. As EMV acceptance is very different from the traditional magnetic stripe (the card is inserted into the terminal as opposed to swiped, for example), it’s important that everyone is familiar with the new requirements to make the customer experience as smooth as possible.
  3. Don’t wait until the last minute to migrate. You may begin to feel the pressure once the EMV card migration starts to reach its critical mass—with issuing banks beginning to issue chip cards to new and existing customers. Businesses that have not already migrated to EMV may have to answer to their customers as to why they have to continue to swipe their new chip cards—especially when the market presents chip technology as the safer way to pay.

e-Invoicing and Payments with Online Invoice Banking

An all-in-one solution[cite::2170::cite] to automate and integrate e-invoicing and payment acceptance.

  • Accept credit cards, ACH or eCheck online, over the phone or on a card reader
  • Send customers emails that include convenient click-to-pay invoices
  • Accelerate cash flow
  • Automate recurring schedules and payment plans
  • Collect payments directly from your web site
  • Manage your customers’ payment schedules
  • Create, manage and report all transactions online
  • Access export file integration

Want More Information About Online Invoice Banking?

Learn more about online invoice banking and how e-invoicing can help streamline your business. To speak to a banker to enroll in a new service, call 866-299-3334 or complete the form. For help with an existing service, contact our Customer Support at 800-726-7503.

For product details, view the e-Invoicing and Payments product sheet, or to learn more about other online reporting services, visit the Reporting page.

 

Discover the Right Solutions for Your Business

Let us help you uncover solutions that work best for your business. Call 866-299-3334 or complete this form to have a representative contact you.

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